EMAILS FROM PAYPAL NOT BEING FORWARDED - Oct 23rd, 2016


Many of my clients use an email address like payments@myclientdomain.com as their primary PayPal email address, and I've
been using simple email forwarding to forward email that's sent to payments@myclientdomain.com to a series of real email
addresses.

Recently, my clients began complaining that PayPal emails (like payment confirmations, etc) were not being forwarded to
them.

According to tech support at Bluehost, it seems that in an effort to further guard against spammers, PayPal has recently
decided to set their
emails (like payment confirmations, etc.) so that they cannot be forwarded. (I didn’t know they could do that)

If you need to have these PayPal emails sent to multiple recipients there are a few possibilities.

Google Apps for Work is possibly the most comprehensive solution but might be overkill for your situation.

If you're clients are using a Gmail account to access their email, here's a link to a Google help doc on How to access
other email accounts with Gmail:
https://support.google.com/mail/answer/21289?hl=en

And here's the Bluehost tutorial on the same topic:
https://my.bluehost.com/cgi/help/gmail

And of course if you're using an email client like Outlook, you can always add a new account for
payments@myclientdomain.com



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